Localized Gujarati Geek

How to not lose your customer?

Posted in Mumbai, Personal, Travel, Web by Kartik Mistry on May 22nd, 2008

* I had really nice experience yesterday (oppose to my usual real life experiences nowadays). I was trying to get ticket to Mumbai (home). Since, I don’t own credit card (and wish to in future), I was not able to book air tickets, agent was option but I wanted it as early as possible. There wasn’t any train ticket, so I took brave step and decided to go by road (bus). Checked redbus.in and found that tickets are available and they are giving facility to book ticket by debit card too! I try to book ticket but somehow it was failed transaction :( But, to my surprise, I got call from redbus customer care and they told me that if I can book ticket on phone. I said, oh yes! And, today I get my ticket delivered to office.

I am now loyal customer of redbus :)

Tagged with: , , ,

4 Responses to 'How to not lose your customer?'

Subscribe to comments with RSS or TrackBack to 'How to not lose your customer?'.

  1. Atul Chitnis said, on May 22nd, 2008 at 3:34 pm

    http://cleartrip.com - you can use HDFC and ICICI debit cards to book airtickets.

  2. Kartik Mistry said, on May 22nd, 2008 at 9:21 pm

    OMG. I should have notice this before! No issue, lets have joyride of bus this time and it will give me some topic to blog ;)

  3. Sankarshan said, on May 24th, 2008 at 11:47 am

    http://redbus.in/boss.htm <– you forgot to mention this :)

  4. How to lose your customer? « Localized Gujarati Geek said, on June 8th, 2008 at 4:33 pm

    [...] on June 8th, 2008 * Sometime back regarding my experiences with redbus.in, I happily wrote post how to not lose your customer? post. Now yesterday evening, I felt bored and tried my hands on indiaplaza.in shopping website and [...]

Leave a Reply